Saturday, August 13, 2005

Outage August 13th

The network was down today from around 9am to 4:50 pm. We do not know why this happened but when we find out we will post a comment here on this thread. This highlights the need to get a Service Level Agreement sorted out for weekend cover. As we were just talking about this at the meeting today it seems a bit like kismet that the outage happened when it did! The mesh continued to work as normal, just the backhaul failed. This builds a case for keeping a dial up connection for emergencies, (and also for a backup signal such as a satellite or an adsl line subscription via Wray) to keep the system working until the main backhaul feed is back up.

Normal service has now been resumed.
Chris.

2 Comments:

At Saturday, August 13, 2005 8:01:00 pm, Anonymous Anonymous said...

It is really frustrating that there have been issues with the feed over two weekends and the power cuts in addition last weekend. Things should be more settled shortly.

Deb

 
At Monday, August 15, 2005 10:13:00 am, Anonymous Anonymous said...

Message from our backhaul supplier:

This was due
to United Utilities performing emergency mains power work on the power
feed to one of the CLEO network relay sites. We had not been notified by
United Utilities of this outage and thus could not provide you with an
outage notification. I understand power was restored to the relay site
on Saturday at 16:50.

We are working on introducing more resilience to the network at the
Melling Mast but this is taking somewhat longer than expected so
hopefully, in future, this will not happen again.

 

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